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Effective Date: 01/01/2026 This Privacy Policy describes how MahaPanchayat (“we”, “our”, “us”) collects, uses, stores, and protects information when Gram Panchayats and authorised users access our software, website, and services. 1. Purpose of Data Collection MahaPanchayat collects data only to provide digital governance services to Gram Panchayats, including: Tax management Certificate generation Accounting & reporting Citizen service delivery We do not collect data for resale or marketing without consent. 2. Types of Information Collected a) Panchayat & User Information Panchayat name, location, official contact details Authorised user details (name, role, designation) Login credentials (secured & encrypted) b) Operational Data (Entered by Panchayat) Property & tax records Citizen details (as entered by Panchayat) Certificates, receipts, and accounting data Meeting records & resolutions c) Technical Data Login timestamps IP address (for security) System logs & activity trails 3. Use of Information Collected data is used strictly for: Providing software services Generating reports & certificates Audit, RTI & inspection support System security & improvement Customer support & training 4. Data Ownership All Panchayat data remains the sole property of the respective Gram Panchayat. MahaPanchayat acts only as a technology service provider. We do not claim ownership over Panchayat or citizen data. 5. Data Sharing & Disclosure We do not share data with third parties except: When required by law or government authority When explicitly authorised by the Panchayat For infrastructure support (secure hosting only) 6. Data Security Measures We follow industry-standard security practices: Role-based access control OTP-based secure login Encrypted data transmission Regular backups 7. Data Retention Data is retained for the duration of the active subscription On subscription expiry, data access may be restricted Data deletion or export is provided as per request & policy 8. User Responsibilities Authorised users must: Keep login credentials confidential Ensure the correctness of the entered data Follow Panchayat IT & security norms 9. Policy Updates This Privacy Policy may be updated periodically. Updated policies will be published on the website. 10. Contact Information